An individual safety briefing to any customer who may need the assistance of another person to move expeditiously to an exit in the event of an emergency.
Our cabin crew members are trained in providing first aid assistance and the following assistance to you To ensure a seamless check-in and boarding experience, we request you to report at least two (2) hours prior to the scheduled time of flight departure at the reservation counter. Note: In compliance with current regulations, if any of our customer has limited mobility, is hearing or visually impaired, is unable to understand/react to safety instructions, we will be unable to allocate a seat in the emergency exit rows. If you arrive at the airport without a seat assignment, we will make every effort to provide the requested accommodation. While making your booking please let us know how we can best assist you and what seat will best accommodate your needs. To be able to assist you the best, we request you to notify us of your special needs/wheelchair request at least forty eight (48) hours prior to the schedule departure of your flight. IndiGo welcomes the opportunity to provide caring customer service to our customers with disabilities.
0 kommentar(er)
